We're here to help! Reach out to us for questions about our protection plans, claims support, or general inquiries.
Our customer service team is available Monday-Friday from 8AM-6PM CST and Saturday-Sunday from 9AM-5PM CST.
We typically respond to emails within 24 hours during business days. Phone calls are answered immediately during business hours.
Yes! When you call us, you can request a callback at a more convenient time. We'll call you back within the hour during business hours.
Yes, we have customer service representatives who speak English, Spanish, and French. Let us know your preferred language when you contact us.
You can update your contact information by calling us, sending an email, or logging into your online account if you have one.
No, all customer service calls are free. We're here to help you with any questions or concerns about your protection plan.